Business continuity and data security

Our commitment to clients.

How are we ensuring business continuity for your account?

All of our staff are comfortable and productive working from either home or our office sites and it’s been ‘business as usual’ for us since April 2020. Our account, technical support, cashiering, payroll and typing teams are readily available by email, phone or video conference to help with your enquiries and are fully equipped with the technology they need to ensure they can continue to work securely and effectively wherever they are.

Our flagship software is a cloud-based system with security and resilience at its heart. We promise 99.5% system uptime and uninterrupted support from our expert technical team to keep your business running and resolve issues as they arise quickly and efficiently. Rest assured that our ISO 27001-standard data centres and security measures are safely storing your cloud-based matter content, files and money movements. We are also proudly Cyber Essentials certified.

This business continuity plan was last updated on 18 November 2021.

Read our full business continuity plan
How are we keeping your data secure?

Whether out of the office or in the office, we ensure confidentiality and the protection of your data through policy, training and technology.

This security policy was last updated on 18 November 2021.

View our full security policy