Whilst still in its business’s infancy, SDM Legal outsourced its typing to Quill as an inexpensive way to procure expert typing support. Martin Stafford, Director at SDM Legal, explains: "As a business, we’re trying to work smarter during our contracted hours. Type is a pivotal part of this strategy."
There are a multitude of reasons why legal practices change their legal accounting software packages, with decisions mostly being driven by cost, functionality and people. For Burt, Brill & Cardens, all of these factors applied along with longevity. Ross Auld explains how practice staff have "complete trust in Quill, love Interactive, find everyone extremely personable and look forward to a long partnership, beginning now".
Russell & Co Solicitors has been a client of our Pinpoint cashiering service, and supporting Interactive legal accounts and case management system since 2015. With the launch of new MTD-compatible functionality and since we registered as its agent, the firm is compliant with MTD reform as "part of the service".
Stuart Jones at Robert Simmons Solicitors explains how "there are seasonal fluctuations causing peaks and troughs at certain times of the year" for its conveyancing team. Instead of increasing the number of conveyancing assistants for busy times, though, they tap into our typing service as and when it's needed. Stuart comments that "the outsourcing model is extremely flexible and perfectly complements our existing resources".
When MPP Solicitors' cashier left the practice, its Senior Partner, Allan Hunt, coped with the payroll tasks on top of his existing demanding responsibilities for a period of two years. Because of the challenges presented by constant payroll changes, a longer-term solution was then sought. As existing clients for outsourced cashiering support and complete practice management software, the firm selected our outsourced payroll service "because of our long-standing, trusted relationships". MPP's "back office [now] operates smoothly and integrates seamlessly".
Nick Timmings at Petersfields LLP relies on Quill for all his main software and service needs in order to run his business in a totally integrated way. The firm uses Interactive for case and document management with cloud-based access thereby having the technology platform necessary to operate in a truly flexible manner. With add-on subscriptions to outsourced cashiering, payroll and pensions support, there’s assurance that there's always someone covering his accounts and he’s always compliant with regulatory guidelines. Access case study.