Legal awards are a recognised marker of excellence. Gaining award-winning status, though, doesn’t come easy. It’s good to know, then, that factors such as software and outsourced service support can play a major role in contributing to awards success. Read how Sally Thompson at Luqmani Thompson & Partners won the ‘practice management’ category in the Legal Aid Lawyer Awards 2019 thanks to Quill's backup.
Claire Horsfield, Affiliate Legal Executive at Bridge Employment Law, praises our outsourced typing service, commenting on the “speed with which typed-up documents are returned”, ability to “flex according to how busy or quiet our workload is” and “high quality of our typed documents” amongst other benefits.
Whilst still in its business’s infancy, SDM Legal outsourced its typing to Quill as an inexpensive way to procure expert typing support. Martin Stafford, Director at SDM Legal, explains: "As a business, we’re trying to work smarter during our contracted hours. Type is a pivotal part of this strategy."
There are a multitude of reasons why legal practices change their legal accounting software packages, with decisions mostly being driven by cost, functionality and people. For Burt, Brill & Cardens, all of these factors applied along with longevity. Ross Auld explains how practice staff have "complete trust in Quill, love Interactive, find everyone extremely personable and look forward to a long partnership, beginning now".
Russell & Co Solicitors has been a client of our Pinpoint cashiering service, and supporting Interactive legal accounts and case management system since 2015. With the launch of new MTD-compatible functionality and since we registered as its agent, the firm is compliant with MTD reform as "part of the service".
Stuart Jones at Robert Simmons Solicitors explains how "there are seasonal fluctuations causing peaks and troughs at certain times of the year" for its conveyancing team. Instead of increasing the number of conveyancing assistants for busy times, though, they tap into our typing service as and when it's needed. Stuart comments that "the outsourcing model is extremely flexible and perfectly complements our existing resources".