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Case Studies

Cumbria Employment Solicitors praises sales and training

Recent client, Cumbria Employment Solicitors, had such a smooth running implementation of our flagship practice management and legal accounts software, Interactive 4, the practice’s principal, Michael Bauer, has agreed to recount his story from initial sales demonstration to installation and go live. Michael focuses predominantly on sales and training processes, both of which he describes as "honest", "exemplary and professional".

Quill picks up the pieces from failed software swap out

After 12 years of using our Interactive software, despite never having had any complaints, Ash Sanger at Allwyn Sanger Solicitors began to wonder if some younger competitors may have more to offer in terms of technology advancements. Her speculation resulted in a software swap out which failed for a multitude of reasons and migration back to our Interactive legal accounting and case management system, all within a 6-month probation period. Read Ash's story.

Fletcher Longstaff's Quill-Redbrick integration

When Adam Cheal first set up his business, he signed up to outsourced cashiering support from the word go to ease his workload and have time to focus on matter management and business development. Now, as a 7-strong team, and growing, he integrates our supporting legal accounts software with Redbrick Practice Management, Word and Outlook for seamless working and a robust platform from which to continue his ambitious expansion plans.

Bana Vaid switches to Interactive-Redbrick integrated set up

Jayne Curle explains how the practice's old provider was withdrawing support and forcing them down the upgrade path. As a result, they looked around, and installed Interactive for legal accounts and Redbrick for case management. Because of the two systems' close API, data sharing is automatic which means what's entered into Redbrick for matters is fed straight through to Interactive for billing and accounting. In Jayne's opinion, it's a "winning combination".

Dyer & Crowe chooses Interactive-CASA integration

Dyer & Crowe Licensed Conveyancers had used its earlier legal accounts system for almost 20 years. When postings started going amiss due to software flaws, it became a search and rescue mission to put everything straight again. Added to this, an acquisition of its supplier by a larger company led to a price hike. The combination of the two issues caused Dyer & Crowe to review its software options with urgency. With CASA in situ for case management, they chose our Interactive legal accounting system.

Kreston Reeves' work is more efficient for Quill clients

One of Kreston Reeves' principal areas of expertise is the preparation of solicitors’ accounts. Peter Farley explains how their work is made more efficient for joint Kreston Reeves-Quill clients because they can perform background activity remotely via our cloud-based legal accounts software and have confidence in accurate accounts management when our outsourced cashiering service is being used too.