Edward Jacob at Fahri Jacob Solicitors describes why he chose Quill for its cooperative, friendly attitude and high-performance application over 20 years ago. Decades later, he comments: "It's deeply reassuring to know that we have a friend by our side. That friend is Quill".
Fairweather Law uses a combined Quill-Redbrick software solution for legal accounting and case management respectively. Jack Fairweather, Director at Fairweather Law, explains: “The first stage was installing Redbrick to manage our matters and documents with workflow assistance. The second stage was legal accounts software. There were multiple reasons for choosing Interactive from Quill.”
There are a multitude of reasons why legal practices change their legal accounting software packages, with decisions mostly being driven by cost, functionality and people. For Burt, Brill & Cardens, all of these factors applied along with longevity. Ross Auld explains how practice staff have "complete trust in Quill, love Interactive, find everyone extremely personable and look forward to a long partnership, beginning now".
Stuart Jones at Robert Simmons Solicitors explains how "there are seasonal fluctuations causing peaks and troughs at certain times of the year" for its conveyancing team. Instead of increasing the number of conveyancing assistants for busy times, though, they tap into our typing service as and when it's needed. Stuart comments that "the outsourcing model is extremely flexible and perfectly complements our existing resources".
When Joanne Bury set up as a sole practitioner in 2013, she completely underestimated the challenges she’d face as a multi-tasker running her own law firm. That’s why, after two years operating as a rapidly growing business with an expanding set of accounts, Joanne outsourced her legal cashiering function with our Pinpoint outsourced accounting service. In this case study, Joanne narrates the story of how she instructed Quill as her outsourcing partner and urges other sole practitioners to outsource too as this is what makes her work and home life "so less stressful".
Recent client, Cumbria Employment Solicitors, had such a smooth running implementation of our flagship practice management and legal accounts software, Interactive 4, the practice’s principal, Michael Bauer, has agreed to recount his story from initial sales demonstration to installation and go live. Michael focuses predominantly on sales and training processes, both of which he describes as "honest", "exemplary and professional".