Legal Practice Management Software Pricing and Costs - Quill

Pricing Quill Legal Software

Quill’s pricing is scalable and flexible, so you can decide what delivers the best experience and value to your law firm

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Surprisingly affordable

Legal practice management software in the market today generally fall into one of two categories: basic and cheap OR overly sophisticated and expensive. Our software falls squarely in the middle – we haven’t sacrificed on functionality, performance or security, but our software is an uncomplicated solution ideally suited for sole practitioners and small to medium-sized law firms. Our pricing is based on a per-user, per-month basis with optional ‘boosts’ available.

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A pricing plan built for you

⚖ Essential ⚖

Legal accounts & Practice management

Get on the right track with legal accounts, matter management and time recording solutions to get you up and running quickly.

£19*

per user, per month

*plus initial £81/month for the first legal cashiering licence

Who’s it for?

Legal cashiers, fee earners & support staff

What’s included?
  • Legal accounts system
  • Matter management
Learn more

💡 Growth 💡

Case & document management

Allow fee earners to work in the cloud from anywhere with time-saving tools like document automation and MS Office integration.

£38*

per user, per month

*plus initial £62/month for the first legal cashiering licence

Who’s it for?

Fee earners

Everything in Essential, PLUS:
  • Document management
  • Case management
Learn more

⚡ Supercharge ⚡

Boost your software

Mix and match from our range available boosts and streamline even more of your processes with Quill.

Let’s talk!

and find out which boosts will benefit you the most

Available boosts:
  • Quill Forms
  • Anti-money laundering checks
  • API integration
  • MoneyChain
  • Bundling
  • Legal aid
  • SMS messaging
  • Online payment portal
Learn more

Legal Accounts

Ideal for: legal cashiers and support staff 

  • Proven transaction management system for rapid and accurate posting
  • Easily view and follow client and office ledgers in one single place
  • E-chit posting for all payments, receipts, bills and journals
  • Built in breach warnings and alerts to support compliance with relevant regulatory body
  • Compatible for HMRC Making Tax Digital (MTD) for VAT
  • Compatible for Legal Aid Agency (LAA) for legal aid submissions
  • Bank account and sort code verification for outbound payments
  • Integrates with leading UK banks
  • Fast and accurate bank reconciliation
  • Cheque printing
  • Purchase ledger
  • Multiple open accounting periods
  • Robust month-end and year-end close routine
  • Suite of configurable management reports integrated with Excel
  • Risk reporting and conflict checks

Practice Management

Ideal for: fee earners and support staff 

  • Centralised and easily searchable client, matter and contact database
  • New client and matter inception wizard
  • Hourly & fixed fee billing
  • Compliant with UK GDPR
  • Integrated conflict and online AML checks
  • Practice, department and personal performance dashboards & task lists
  • Readily visible client and office transaction history, account balances and alert management
  • Configurable and dynamic time recording system by role
  • Multiple stopwatches
  • Comprehensive e-chit creation, approval and management system
  • Custom fields for clients and matters for any case type
  • Reporting suite integrated with MS Excel
  • Mobile app for iPhone & Android devices

Case & Document Management

£38 per user

*plus initial £62/month for the first legal cashiering licence

Allow fee earners to work in the cloud from anywhere with time-saving tools like time recording and document automation.

Case & document management

Ideal for: fee earners and support staff 

Everything in ‘Essential’ (Legal accounts & practice management) PLUS...

  • Store, edit and save all your documents centrally in the cloud, replacing paper files
  • Document versioning, tagging and foldering
  • Create library of branded practice precedents and auto-populated templates for mail merge
  • Integrates with MS Outlook, Word and Excel
  • Automatic email upload and time recording
  • Email documents to clients and contacts in Word or PDF format
  • Drag and drop or upload files from desktop or scanner
  • Detach attachments from emails
  • Time record when uploading or reviewing correspondence
  • Integrates with over 2,000 legal forms and e-submissions
  • Integrates with Bundledocs to produce electronic court and counsel bundles
  • Mobile app for iPhone & Android devices

Onboarding and ongoing support

  • Tailored data migration
  • Project managed conversion plan
  • Technical support via phone and email
  • Bespoke and ongoing training
  • Consultancy support
  • Continual feedback loop with clients

Ready to supercharge your business? Book in a demo!

Available add-on boosts

Unlock your practice’s full potential with these additional bolt-ons

Quill Forms

Gain access to our comprehensive forms and e-submission library to auto-populate the most popular legal forms

Learn more

Anti-money laundering checks

Mitigate risks by using our AML module to perform reliable screening and credit checks

Learn more

API integration

Integrate with specialist third-party case management systems to save time, prevent duplication and maintain data integrity.

Learn more

MoneyChain

Strengthen your payment chain and get the right money to the right client

Learn more

Bundling

Collate, sort and auto-index documents to produce electronic court and counsel bundles in minutes.

Learn more

SMS messaging

Send instantly or schedule communications directly and securely to your clients’ mobiles.

Learn more

Online payment portal

Get paid faster and maintain cash flow by offering a secure, convenient way for clients to pay.

Learn more

Legal aid

Statutory criminal and civil legal aid rates maintained, helping to make case submissions easy.

Frequently asked questions

Legal Software

1. Why do I need legal technology?

The legal industry historically has been resistant to change and new technology, but the pandemic has ushered in a new appreciation and necessity for technology. Investment is vital to remain competitive. After all, solicitors work not just in the office, but also from the courtroom, on the go, and now even more frequently from home.

To keep up with the needs of today’s lawyers, law firms must equip their fee earners and admin staff with the best hardware and software options available. While away from the office, it’s vital to access cases, matter and correspondence from anywhere in a reliable and secure platform.

Ultimately, you need legal tech to improve productivity, efficacy, accuracy in compliance and provide added value to clients – or risk being behind or unable to take on more workload.

Read Guide: Best Legal Tech Tools for Law Firms
2. How can I justify any return on investment (ROI) with legal software and outsourced services?

Ask yourself this: what is the cost of your time when you’re not working for a client?

Our software and outsourced legal services improve productivity, lower overheads, increase compliance, optimise time management and allow you to manage your practice smarter. It’s risk management through stronger information management.

Learn more about our software
3. Who uses Quill?

Quill focuses on providing legal practice management software to UK-based law firms that fit into the small to medium-sized business category. We advocate and support anyone from sole practitioners up to medium-sized firms with up to 200 users.

All of our clients tend to have a similar pain point: “As a sole trader, the buck stops with me. My main responsibility is, of course, to be a fee earner. While acting as a solicitor does occupy most of my attention, I’m also accountable for business development, marketing, legal cashiering and compliance, which are areas where I lack expertise.”

With so many of our clients wearing many hats – but not very well – this can take their focus away from revenue/client-facing work and slow business growth.

That’s why they turn to Quill. We ensure your firm is complying with all the latest legal accounting rules – which keeps the doors of your practice open, after all!

Check out our client testimonials
4. Do small law firms or sole practitioners really need legal practice management software?

Absolutely! Think of it this way – if you’re spending all your energy on manual processes, you’re not focusing on the fee-earning work that keeps your firm in business. So why waste your precious time?

Quill’s legal practice management technology improves efficiency and productivity, lowers overhead costs and helps you stay on top of vital client work. You’ll manage practice smarter and compete effectively with the larger firms.

Read Guide: How to Start Your Own Law Firm
5. What makes Quill different from other practice management systems?

Some legal tech tools have developed to help partners, practice managers and accounts teams manage some aspects of their legal operations, but only Quill offers a complete end-to-end system, which you can grow into at your own pace.

This helps:

  • improve the efficiency of your staff
  • reduce expenses by automating routine tasks
  • shift burden of finance compliance off your busy staff
  • minimise costly human mistakes
  • increase or measure fee earners’ productivity
  • centralise and streamline your business operations and financial accounts
  • replace burdensome paper processes and go paperless
  • scale to meet the needs of your business without adding headcount
  • make better operational decisions
  • facilitate working from home and on-the-go
  • communicate more effectively with customers, suppliers or partners
  • channel efforts where it has the most impact – representing clients and running the business

Plus, Quill is the only provider in the UK that doesn’t just offer practice management software – our robust outsourced legal cashiering, payroll and typing services mean you can have all your back office needs from one company, for one reasonable cost. Feel free to peruse our website or get in touch with us to learn more.

6. What should I consider when choosing the right legal software for my practice?

First and foremost, consider your budget alongside the strategy and ambitions for your business. You want software that manages all aspects of your practice, from client management to legal accounts and document storage in an easy-to-use system for your employees.

But…that doesn’t mean you need to pay for all the bells and whistles. So make sure you’re not dazzled by a slick salesperson and locked into a lengthy contract. The best software for today’s hybrid working lifestyle is one that is cloud-based so you can keep maintenance costs low whilst providing more flexibility and accessibility to your employees.

7. If I outsource my cashiering, payroll or typing to Quill, how does it work?

It’s easy! Once you start as an outsourced client with Quill, you’ll be assigned a dedicated individual who will handle your day-to-day tasks and be your go-to person for all your queries. You’ll also have an assigned deputy for absence cover so you’ll always be able to interact with your cashier, deputy and supervisor by phone, video call or email as much as you need. Your contact is seen as an extension of your staff and will quickly be up to speed with your specific needs.

Learn more about outsourced services

Support

1. What type of support does Quill provide?

Our support team has, on average, 10 years of experience working for Quill – there is no problem they’ve not been able to solve! Our SLA is four hours for full resolution and one hour for first contact within working hours.

We are all UK-based and are available via email (support@quill.co.uk) and by telephone (0161 236 2910) from 9:00am-5:00pm Monday through Friday.

Contact support
2. What type of training does Quill offer?

Unlike others, our approach isn’t to provide you with a piece of software and then leave you to it. We’re with you every step of the way to ensure you are onboarded correctly and your system is set up for success.

Upon implementation, we provide effective onsite live training or remote training for as many users as you’d like. We can offer ongoing support or onboarding for any new employees on an ad-hoc basis.

3. Is the program easy to learn and to use?

Absolutely. We’ve been servicing the legal industry for over 40 years, and our software goes through many rounds of reviews, beta testing and robust internal testing before any updates are released. Plus, we have a helpful implementation and training team that will be on hand to help you through all the stages. We also offer live and recorded training webinars, in-person training, and thorough documentation and in-app training to help you every step of the way.

Compliance & Functionality

1. Is your software compliant with The Law Society and SRA regulations?

Yes, we have gone through rigorous testing and since our inception in 40 years, we have been fully compliant with all UK legal industry bodies.

2. Does the Quill software handle Making Tax Digital (MTD)?

Yes, Quill integrates with HMRC’s MTD service. Our MTD for VAT module is available as part of your standard licence. On top of existing functionality where you keep detailed digital records of all sales and purchases for VAT purposes, you can prepare and submit VAT returns straight to HMRC, and view current and past VAT returns from one handy software screen.

3. Can Quill help with GDPR and AML compliance?

Functionality in Quill assists GDPR compliance by protecting your data. There’s information on our software’s data security measures in our security policy. 

Quill contains an optional module for AML compliance, which costs £5 for AML checking or £7 for AML with credit screening, on a per transaction basis. You can conduct automatic electronic checks and get ‘pass’ or ‘fail’ results instantly.

With data checked across many sources, our AML system will flag whether your customers are or could be linked to money laundering, bribery and corruption, terrorist financing or another form of financial crime. It’s available on a pay-as-you-go basis with no annual subscription charges, minimum usage or contract period.

Learn more about anti-money laundering checks
4. Can Quill handle legal aid?

Definitely. In Quill, statutory criminal and civil legal aid rates are maintained, helping to make your monthly lower civil and criminal submissions to the legal aid agency easy. Worth noting that we do not, however, support CCMS.

Security & Technology

1. What does cloud-based software mean?

Cloud-based SAAS (software as a service) is the delivery of computer-based services, such as servers, storage, databases and software, via the internet. It allows lawyers to work confidentially and securely from anywhere with 24/7 availability and provides benefits such as scalability, reduced costs and flexibility.

2. What technical requirements do I need to install Quill’s software?

Our software is 100% cloud-based, so it’s ‘plug and play’ — all you need is access to a web browser and reliable internet. 

3. Does Quill run on PC, Mac, tablets, iPhone and Android?

Yes, the beauty of Quill being 100% cloud-based is that all you need is internet access and a web browser to connect to our system. An iPhone/Android app is also available to download.

4. Where will my data be stored?

Quill’s core server infrastructure is built on Google Cloud Platform (GCP) and is hosted in the London UK region.

5. How secure is Quill?

Very secure. Quill takes data security of utmost importance. Our servers run on a highly secure ISO27001 compliant data centre, with sophisticated intrusion detection and prevention measures.

Learn more about our security policy

Business Continuity

1. Can I get a backup of my data?

Of course, yes. We are not like other legal software vendors that keep your data as ransom.

You can request a backup of your data and documents at any time. You can download your documents in their original formats (e.g. docx, pdf) and all reports will be available as spreadsheet files (csv).

2. Can I import data from my existing system?

Yes, we routinely import data from a wide variety of existing systems. You can read all about our data migration process here. Generally speaking, if you can export your data to spreadsheet/CSV files then it can be imported into Quill easily. We also have some automated utilities for importing data from common systems.

3. Are there any data storage restrictions or hidden fees?

Nope! We want to delight our customers and make it easy for you to scale your business so we do not lock you into lengthy contracts and you don’t have to pay for additional storage with our system. In fact, we encourage you to store as much data in Quill so you treat the system as your single source of truth.

All of our pricing is upfront and much of it is on a pay-as-you-need business so you can keep a close eye on your costs.

4. Do I still need a server?

No, once you have moved over to Quill, the hassle and additional cost of running a local server is gone, but your security remains watertight. 

5. What happens if the internet is down? Or Quill goes down?

Quill is a 100% cloud-based legal software solution so you will need to be connected to the internet to access your data. However, there are multiple ways to access the internet, so even if your office connection is down, you can use your mobile phone’s hotspot or work from another location for a while.

6. What systems requirements do I need to use Quill’s software

Here’s a helpful PDF that goes into detail about the systems requirements you need to effectively use Quill’s legal software.

Systems requirements
7. What backup arrangements do you provide if the service goes down?

Quill targets an overall Service Level Objective uptime of 99.9% by employing a robust set of business continuity and backup strategies.

Read our business continuity plan
8. What happens if I want to leave Quill?

We’d be sad to see you go! But it’s not a problem, just let us know 3 months in advance (in line with the minimum terms of your agreement) and request a backup of your data. Additionally, once the migration has taken place to your new supplier, we will remove your data from our stores in line with our data retention policies.

Ready to supercharge your law firm?

Schedule a demo to see how Quill’s software works