Case study: Adams Kaye - Quill

Case study: Adams Kaye


Quill powers Adams Kaye’s regulatory compliance & quality services

Stuart Kaye, Director & Licensed Conveyancer at Adams Kaye, understands the important role technology plays in running a compliant operation and delivering quality legal services. Having launched his boutique residential property law firm with fellow founding director, Paul Adams, earlier this year, Stuart’s mission is to offer personalised services blended with sophisticated IT.

The Challenge:

Being regulated by the Council for Licensed Conveyancers (CLC) and with compliance obligations with the Accounts Code for correct handling of client monies and proper maintenance of accounting records, Stuart’s primary consideration pre-launch was selection of legal accounts software.

“I set out to find a legal-specific accounts system,” explains Stuart. “I considered some of the generic applications such as Xero and Sage but I wanted a solution designed exclusively for the legal profession. I’d used other systems when working for previous employers but I dismissed these when a trusted business partner recommended Quill to us. Thereafter, and a software demonstration later, the decision was made. We purchased Quill’s legal accounts tool, Interactive.”

The Solution:

In addition to Interactive, which has won multiple software awards, Adams Kaye chose our legal cashiering service, Pinpoint, the UK’s largest outsourcing bureau. With Pinpoint, practices are only required to record solicitors’ activities, disbursements and expenses via e-chits daily in Interactive. Upon receipt of e-chits, our Pinpoint cashiers undertake all aspects of cashiering including billing, ledger and bank account management, reporting and VAT returns with assured compliance to regulatory guidelines.

“There aren’t enough hours in the day left over for accounting once our client-facing work is done,” continues Stuart. “Pinpoint means there’s less strain on us and the service comes with the extra bonus of guaranteed observance to accounting rules. A huge weight’s been lifted from our shoulders because we know nothing’s missed – our cashier chases us if we get behind with postings – and everything’s compliant – to the letter of the CLC Accounts Code.”

The Future:

Despite being relatively new users of both Interactive and Pinpoint, Stuart affirms working with Quill has been a positive experience to date.

“It’s still very early days, having become Quill clients at the beginning of July,” concludes Stuart. “However, implementation was no problem and it’s all running smoothly so far. With Quill’s support, we’re able to fulfil our duty of care to the CLC and improve service levels by concentrating undividedly on fee earning knowing that our clients’ money is exactly where it should be. I recommend Quill to other law firms emphatically.”

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