When she decided to go it alone, Josie Robinson changed from independent consultant solicitor to sole practitioner of a niche specialist medical negligence and sports injury claims practice. It was during the lengthy SRA application process that Josie realised the impossibility of handling all business functions and managing her firm’s IT infrastructure as well as being the solitary fee earner. That's why she chose Quill's outsourced support.
Setting up a new legal practice is a demanding, time-consuming, stressful process. Outsourcing key business functions is a way of alleviating the pressure at these early stages of formation. Pam Smith, a Director at Parklands Property Lawyers, explains why their start-up business chose the "sensible" option of outsourced legal cashiering support and, nine years onwards, remain loyal clients of the Pinpoint service.
As a Quill client since 2011, Andrews Ritson Solicitors uses the Pinpoint outsourced legal cashiering service and attendant Interactive hosted legal accounting and case management software. Partner, Rob Andrews, explains how the practice relies upon software and outsourced support to run their business and strengthen continued growth.
As part of a firm-wide rethink of business processes, Luqmani Thompson & Partners' IT systems underwent a comprehensive audit. This involved reviewing the incumbent Quill practice management and legal accounts software, as well as competitive systems. The firm chose to stay with Quill and migrate to cloud working.
Nicholson & Morgan Solicitors experienced an internal network problem 9 years ago, resulting in a loss of data which led to a move to cloud-hosted legal accounts and case management software to avoid repeat occurrences in the future. Angela Rumney describes the benefits of Quill looking after the firm's IT security.