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Case Studies

Business growth strengthened by Quill solutions

As a Quill client since 2011, Andrews Ritson Solicitors uses the Pinpoint outsourced legal cashiering service and attendant Interactive hosted legal accounting and case management software. Partner, Rob Andrews, explains how the practice relies upon software and outsourced support to run their business and strengthen continued growth.

Suppliers' road test leads to Quill

As part of a firm-wide rethink of business processes, Luqmani Thompson & Partners' IT systems underwent a comprehensive audit. This involved reviewing the incumbent Quill practice management and legal accounts software, as well as competitive systems. The firm chose to stay with Quill and migrate to cloud working.

Internal system crash leads to hosted move

Nicholson & Morgan Solicitors experienced an internal network problem 9 years ago, resulting in a loss of data which led to a move to cloud-hosted legal accounts and case management software to avoid repeat occurrences in the future. Angela Rumney describes the benefits of Quill looking after the firm's IT security.

Trusted supplier support

As long-term Quill clients, Mitchell Plampin Partnership's ageing server and retiring cashier triggered an upgrade to hosted legal accounting and case management software, and full outsourced legal cashiering support from its trusted supplier.

Infallible outsourced services

Following the retirement of its in-house cashier, Rosemary Smith & Co Solicitors chose the Pinpoint outsourced legal cashiering service as a hassle-free alternative to recruiting a new cashier. Coupled with the outsourced payroll service, the firm enjoys complete back office support.

Securing Lexcel accreditation with Quill's support

The Lexcel quality mark is a practice management standard written specifically for the legal profession which gives an assurance of service quality. The demanding nature of the Lexcel scheme can be challenging to practices. As a customer of the Pinpoint outsourced cashiering service, Gladys Swaim-Rutter at Roberts Jackson Solicitors describes how legal accounts outsourced support from Quill helps with the Lexcel process.